Updated Protocols


for order pick-ups only


Dear Customer,

Please note our updated protocols in light of the evolving COVID-19 situation. We are opting to take extra precautions to ensure your safety and the continuation of our refill service.

This means that for the time being, we can

  • No longer accept your containers for refilling purposes

  • All purchases have to be processed via this site

  • All orders will be fulfilled in our mason jars, both for delivery and pick-up

  • In-Store Pick-up between 1-4 pm Tuesday through Friday.


We apologize for this inconvenience and promise that we will honour our commitment to refilling your containers once the situation has cleared. 

We will accept those jars back for the deposit, but we ask you kindly to return them rinsed/clean.


The Drop Delivery has instituted some changes of their own to keep themselves and their vehicles safe for everyone:

Our driver will not be picking up empties. If you would like your deposit back, email refill@saponetti.ca to arrange a drop-off time, or you can hang tight until we come for a periodical jar recovery run that will be announced via Saponetti newsletter.


No-contact delivery. Our driver will not be entering condos or apartment buildings. You will get a call from him when he is on his way so you can come down and grab your bag. Delivery dates are still Thursdays and Fridays.

Saponetti Drive-through 

Order online for pickup by appointment.

Let us know if you want to take advantage of the drivethrough option. 


Depot Open for Pick Ups Only:

Tuesday to Friday, 1pm - 4pm

​615c Brock Avenue - Toronto, ON  M6H 3P1

Tel: 647.344.1875


  • White Instagram Icon
  • White Facebook Icon

© saponetti.inc 2016 • Toronto’s First Soap Refill Delivery Service